Refund policy

Returns Policy

We want you to love your Flexxi Beauty purchase. If for any reason you don’t, we’re here to help.

Change of Mind Returns
You may issue a return for your item within 30 days of receiving it, provided it is unused, in its original packaging, and in a resalable condition. The cost of the return shipment will be covered by you, and once we receive and inspect your return, we’ll process your refund of the product price back to your original payment method. If the product is returned to us used or damaged, we are not obligated to issue a refund. 

Faulty or Damaged Items
If your order arrives faulty, damaged, or not quite right, please reach out to us as soon as possible. Let’s have a chat so we can make it right for you. We’re committed to ensuring you have a seamless and positive experience.

How to Start a Return
Simply contact us via our website or email with your order number and the issue. We’ll guide you through the next steps.